Go to your "User" directory (for example C:/Users/YourName)Ĥ. If you are not sure, simply download it at Ģ. Make sure you have the latest DirectX 9.0c installed. Here is the solution to make it work in windows vista/7 32 and 64bit versions:ġ. In any event, the following fix worked for me, and if it works for you too, or if you have used another fix that worked, please email me about it at michael.kottler at Given the apparently frequent and widespread occurrence of problems, it strikes me as counter-productive for EA to simply ignore users who purchased Zero Hour and other games in good faith. I mentioned EA's massive lack of support to a roommate and she confirmed what many have said here: That in this way, EA sucks, fully. Although increasing virtual memory worked well for me, it might not solve every instance of "serious error" crashes, and 2. (The following is a re-post of an earlier piece I created to confirm that increasing virtual memory can indeed work to terminate the annoying "Serious error" crashes. In any event, increasing virtual memory worked well for me, so you might want to give it a try.
And by the way, is EA really as terrible at offering proper support as these posts suggest? If so, all I can say is "Wow" EA's brand has expanded to include many other studios, and I would have hoped that as they grew their integrity would increase to match their size. So, if you're experiencing these insanity-inducing errors yourself, give this a try it might be just the solution you need to to restore C and C Generals Zero Hour to its normal glorious working order. Since then I have successfully played many games without a single crash. I boosted it from two and a half gigs to three and a half, and the serious error crashes instantly ceased. I tried a couple of other recommended fixes, but the one that did the trick was increasing the amount of available virtual memory. Then, without warning, as I neared the end of a Generals Challenge, the crashing began, and it continued occurring in every game whenever I came close to completing a challenge. I too was suddenly plagued with this issue after a month of playing Zero Hour with no problems whatsoever. I am writing to express my agreement with the above poster who stated that adjusting Virtual Memory can be an effective solution to the "Serious error" problem.
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